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Privacy Policy

This Privacy Policy explains how Shop by DOTMV (referred to as "Shop") collects, uses, and protects your information. The column on the right provides a simplified explanation of each section and is not legally binding.

1. INTRODUCTION

This Privacy Policy explains how Shop by DOTMV ("Shop," "we," "us," or "our") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with Maldivian law and international best practices.

BASICALLY,

We care about your privacy and will explain how we handle your information.

2. INFORMATION WE COLLECT

2.1 Personal Information

  • Name and contact details
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information
  • Purchase history

2.2 Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Operating system
  • Cookies and similar technologies
  • Usage data
  • Visitor ID

BASICALLY,

We collect information you provide (like your name and address) and some technical information (like your IP address and device type) to make the site work properly.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process your orders and payments through Shop by DOTMV
  • Provide customer support
  • Send order updates and notifications
  • Improve our services
  • Prevent fraud
  • Comply with legal obligations
  • Personalize your shopping experience

BASICALLY,

We use your information to process orders, provide support, and make our service better. We also use it to keep you safe and prevent fraud.

4. DATA STORAGE AND SECURITY

4.1 Storage Location

  • Data is stored securely within the Maldives
  • Some data may be processed by trusted third-party service providers

4.2 Security Measures

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication through Auth by DOTMV
  • Secure payment processing through Shop by DOTMV

BASICALLY,

Your data is stored securely in the Maldives. We use encryption and other security measures to keep it safe, and we regularly check our systems to make sure they're secure.

5. DATA SHARING

We may share your information with:

  • Sellers (to fulfill orders)
  • Payment processors through Shop by DOTMV
  • Delivery services
  • Law enforcement (when required by law)
  • Other DOTMV services to improve your experience

BASICALLY,

We only share your information with parties who need it to provide you with our services, like sellers who need to ship your items or payment processors who handle your transactions.

6. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Lodge complaints with relevant authorities

BASICALLY,

You're in control of your data. You can access it, change it, delete it, or take it with you. Just let us know what you need.

7. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site usage
  • Improve user experience
  • Provide personalized content
  • Manage shopping carts
  • Maintain secure sessions

BASICALLY,

We use cookies to remember your preferences and make the site work better for you. You can control cookie settings in your browser.

8. CHILDREN'S PRIVACY

  • We do not knowingly collect data from children under 18
  • Parents/guardians should supervise children's online activities
  • We will delete any inadvertently collected children's data
  • Contact us immediately if you believe we have collected data from a minor

BASICALLY,

Shop is for adults only. We don't collect information from children under 18.

9. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes through:

  • Email notifications
  • Site announcements
  • App notifications

Continued use of Shop after changes constitutes acceptance of the updated Privacy Policy.

BASICALLY,

If we make important changes to this policy, we'll let you know. By continuing to use Shop, you agree to any updates we make.

10. CONTACT INFORMATION

For privacy-related inquiries:

BASICALLY,

Have questions about your privacy? We're here to help. Just reach out to us.

Last Updated: May 01, 2025